The People and Culture Association – Membership Terms & Conditions 2023

1. Membership Offering
1.1. The People and Culture Association is committed to providing quality membership
offering and shall:
a. create and publish educational events, training and qualifications, and continuing
professional development (CPD) with recognised certification;
b. undertake, host and share research and developments in the areas of transformational
culture, HR & leadership; conflict management; restorative justice; organisational
development; positive psychology; behavioural science; and systems thinking;
c. provide access to internal and external free and discounted membership benefits, and
concessions subject to the relevant terms and conditions;
d. partner with other bodies and organisations at local, national and international level;
including the provision of online and face-to-face networking;
e. keep members updated regularly with news and events via the weekly newsletter.
2. Membership Duration
2.1. Your membership is valid for the agreed duration – either on a calendar monthly or yearly
3. Membership Fees
3.1. Membership of the PCA in each category of Membership and access to Member
Services is conditional upon the payment of the appropriate subscription fee.
3.2. Subject to clause 5, Members are not entitled to a refund of any membership subscription
fees following termination or cancellation of membership.
4. Membership Renewal
4.1. To renew your membership you must pay your subscription fee in full for the upcoming
month or year.
4.2. Where any subscription payable by the Member to the PCA is not paid by the Renewal
Date, your membership shall be deemed to have lapsed. Once membership has lapsed,
access to membership benefits will cease, but can be resumed with payment at any time.
5. Right to Cancel Membership
5.1. Members shall have a right to cancel their membership within 14 days of receipt of their
first monthly subscription or annual membership and receive a full refund. For further
information, please contact the team on 0207 092 8847.
6. Membership Termination
6.1. A Member may terminate his or her membership by providing 28 days’ notice to the
PCA, subject to clause 6.2 and 6.3 below.
6.2. A Member shall cease to be a Member:
a. on the expiry of 28 days’ notice to the PCA;
b. if any subscription or other sum payable by the Member to the PCA is not paid by the
due date, membership will be terminated;
c. if the Board decides that a Member be expelled. This will be based on a misconduct or
circumstances deemed by the institute to justify expulsion. Such individuals will have been
offered a reasonable opportunity of being heard by or of making written correspondence to
justify their case to the Board;
6.3 Any Member who ceases to be a Member in accordance with clause 6.2 shall remain liable
for all subscription fees and any other payments (Conference fees, CPD events etc.) due
from the Member up to and including the date when s/he ceases to be a Member.
7. Membership Rejection
7.1. An application for membership or for transfer from one level of membership to another
shall be determined by the Board which may in its absolute discretion decline to accept an
application to change membership levels.
7.2. Members are advised that the PCA may also, in certain circumstances, re-evaluate the
Membership level of any person whose Membership was terminated or elapsed.
8. Intellectual Property Rights
8.1. All Intellectual Property which exists on the PCA website, or which are provided to
Members as part of their membership package are owned by The People and Culture Association and/or its external content providers.
8.2. Membership does not provide the right to use The People and Culture Association
Intellectual Property, including The People and Culture Association’s brand and logo.
There may be certain circumstances where we will consider allowing this, but this must be
expressly provided in writing.
8.3. The Member shall not:
a. licence, sell, rent, lease, transfer, assign, share or otherwise commercially exploit
materials, including passwords, provided to the Member by the PCA; or
b. licence, sell, rent, lease, transfer, assign, share or otherwise commercially exploit or
otherwise make the Membership benefits available to any third party. The only instance
where sharing of materials is permitted, is whereby that person is an assigned account user
under a corporate membership.
9. Force Majeure
9.1. In the event of Force Majeure, The People and Culture Association shall not be
deemed to be in breach of these Terms and Conditions. The PCA shall not be liable for
any delay or for non-performance of any membership benefits, or for any loss or damage
caused thereby. To the maximum extent permitted by law, all losses arising for this reason
shall not be recoverable by the Member.
10. Variation
10.1 At its absolute discretion, The People and Culture Association may at any time alter,
amend, change, modify or withdraw any of the membership benefits that comprise the
membership offering. It will be your responsibility to keep up-to date with any changes
that we make, and your membership renewal and continued use of the Member Services
shall be assumed as an acceptance of any changes to these Terms and Conditions.
11. Notice
11.1 Any notice to be given under these Terms and Conditions shall be in writing, via email
communication to the email address you provide within your membership account.
12. Data Protection
12.1 For your security and peace of mind, The People and Culture Association will not
supply your details to any organisation for marketing purposes. By accepting these Terms
and Conditions, you agree to the use of your information as set out in our Privacy Policy.
13. Governing Law
13.1 These Terms and Conditions shall be interpreted in accordance with English law and all
disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.